Booking support

Request a Refund.

Tell us about your booking and why you are requesting a refund. Our Bristol support team will review the details and contact you with the next steps.

Refund requests

Send Us the Details.

Please provide accurate booking and payment information so our team can locate your journey and review your request.

7-10 working daysPlease allow our team this time to review and respond to your refund request.

Refund form

Tell Us About Your Booking.

Required fields are marked with an asterisk.

Full name * Email address * Phone number * Booking reference * Journey date * Amount paid * Payment method * Reason for refund * Last 4 digits of the card Additional details *

Need Help With Your Request?

Speak with the Zoom Cars team if you cannot find your booking reference or need help completing the form.

Contact our team